Policies

Thanks for visiting TomCatStudios! All orders are handmade from my home studio.

TomCatStudios is a fusion of intricate cutouts or origami figures with pop culture prints.

Favorite us, Like us and Follow us on:

Facebook: https://www.facebook.com/TomCatStudios
Twitter: https://twitter.com/TomCatStudios
Instagram: https://www.instagram.com/TomCatStudios

Payment Methods:
All payments must be made by Debit or Credit Card

Terms:
Orders with pending payments won't be shipped until payment is cleared.

No invoices or packing slips are including in any shipments. Your receipt will be emailed to you after purchasing.

Holiday/Seasonal Shipping Policy:
Holiday and seasonal deliveries are not guaranteed. We ship orders, for framed listings, out using USPS Priority. If USPS delays shipping it is unfortunately out of our control.

If you need an item rushed, please message us BEFORE you place your order.

VERIFY YOUR SHIPPING ADDRESS:
Please double check your shipping address before placing your order. Incorrect addresses can cause delayed shipping and deliveries.


WHEN TO EXPECT MY ITEMS?

USA DOMESTIC:
Most items will be shipped in 3 - 5 business days of purchase. (excluding weekends and holidays). Holiday shipping schedule may be extended between 5 to 10 days. If it is a rushed order, message us first, before placing your order. We will do our best to accommodate your request. All orders are shipped via USPS. Expect to receive your order between 3 to 5 business days after order ships.

INTERNATIONAL SHIPPING:
All International Orders ship via USPS First Class Mail. According to the USPS, the *average* transit time for International delivery is about 6 to 10 business days, however shipping times vary greatly depending on your location, the time of the year, and your local postal provider.

Often international shipments are held at your local post office for pickup (not just dropped at your doorstep), so PLEASE be sure to check there if you are waiting on your order...often they forget to leave you a note. Buyer is responsible for returned shipping costs to resend.

Depending on your country, customs charges, fees or taxes may be due when you receive your package. These charges are your responsibility and are decided by the receiving country where you live. They are NOT included in the price of shipping.

We are not responsible for any customs fees, taxes or tariffs that may be imposed on your order.

DOES MY PURCHASE INCLUDE TRACKING?
All domestic orders will include tracking.
Tracking is not included with international orders.

For further questions, please feel free to ask!